Insurance council’s annual declaration audit correspondence ignored.

Supervision, remedial course work and costs follow decision to “help” client.

Decision says regulator made a point of not re-prosecuting case from another province.

Lacking documentation makes it difficult for outside parties to assess transactions.

Insurance council also fines agent and assesses both hearing and investigation costs.

Initially denying wrongdoing considered an aggravating factor by council.

Regulator metes out sanctions in multiple continuing education cases.