Client makes unsolicited pandemic withdrawal, advisor fined for suitability concerns.

Agent conducting five credit checks on a client without their knowledge sanctioned by insurance council.

Fine and remedial course work also ordered in case where agent stopped cooperating with regulator.

Firm distances itself, saying agent is stepping back from her career to pursue philanthropic efforts.

Agent has since left the insurance industry.

Regulator also issued reprimand for being kept in dark about prior discipline matter.

Insurance regulator takes disciplinary action in the form of a $1,500 fine.