Even without a historic storm on the books, frequency makes losses severe in 2023.

Labour and increasing vehicle complexity driving changes in claims and collision repair.

Respondent outsourced complaint handling in 2017.

Mental health index declines to lows not seen since the pandemic.

Company builds in-house team dedicated to water and the material impact it has in investing.

Strategies for investment advisors.

An estimated half-million Canadians have difficulty getting access to services.