Bank client complaints rose in 2020

The Ombudsman for Banking Services and Investments’ annual report for 2020 reveals a significant increase in case volume…

SOCIETY | April 29 2021 12:42PM
OBSI recommends dealer pay investor losses

Unsuitable investments at heart of OBSI decision.

INVESTMENT | December 03 2020 12:30PM
OBSI appoints new Chair for consumer and investor advisory council

The Board of Directors for the Ombudsman for Banking Services and Investments has announced the appointment of a new Cha…

INVESTMENT | October 05 2020 01:49PM
At-risk older investors need protection

The Canadian Association of Retired Persons has asked a taskforce to better protect at-risk older investors.

INVESTMENT | September 09 2020 02:00PM
Firm defies OBSI, refuses to compensate harmed investor

A now defunct firm has refused to compensate an investor after the OBSI found she was invested in exempt market securiti…

INVESTMENT | August 31 2020 12:57PM
IIROC funds Osgoode legal aid clinic for investors

IIROC has announced it will provide the Investor Protection Clinic at York University’s Osgoode Hall Law School with maj…

INVESTMENT | August 12 2020 03:07PM
Ombuds services respond to FCAC review report

The ADR Chambers Banking Ombuds Office (ADRBO) and the Ombudsman for Banking Services and Investments (OBSI) have issued…

INVESTMENT | February 20 2020 12:00PM