The Insurance Council of British Columbia (ICoBC) has ordered Randeep Kaur Bhullar to pay a $10,000 fine, the council’s investigation costs in the amount of $2,875 and will not consider an application for any insurance license for five years ending in March 2031. The sanctions were levied after the council determined that numerous applications written by the former agent contained personal and banking information which could not be verified.

Council also found that Bhullar’s initial confession to her agency and to the insurer that she’d made a mistake was more credible than her later story about being coerced into sending that confession.

 In addition to the penalties, Bhullar must also complete Advocis’ documentation course, The Challenge of Documenting Nothing and three ethics courses.

Allegations that the former licensee created fictitious clients to submit insurance policy applications to generate commissions first arose when the insurer in the case provided council with a life agent reporting form (LARF) stating as much in August 2024.

The insurer’s investigation found that 29 of the 30 policies written by Bhullar in the preceding six months resulted in failed premium retrievals, with financial institutions reporting an inability to trace the accounts. The former agent was unable to provide any of the identity or banking verification documentation or reasons why letters for any of the policies in question.

Later, the council’s investigator also approached the Insurance Corporation of British Columbia (ICBC) to verify the authenticity of 19 British Columbia drivers’ licenses found in the client applications. None could be authenticated.

Wrote policies using the names of family members and friends 

In emails to her agency and the insurer, Bhullar initially admitted making a “huge mistake” when she wrote policies using the names of family members and friends for points and commissions. She later claimed that other agents in her agency forced her to write those emails.

In an interview with the council’s investigator, Bhullar stated that the situation was not her fault that the clients no longer wanted the policies and would cancel them.

She also claimed that she told her agency not to pay her any commissions on the policies because she knew the clients did not want to proceed, but added that the agency paid her anyway. As of November 2025, the Agency says the total amount in chargebacks still owing by the former licensee had exceeded $120,884.

In her review, Bhullar was unable to describe the difference between a universal life policy and a whole life policy. She claimed that her lack of paperwork was an honest mistake.

“Council did not find the former licensee’s submissions credible,” the intended decision in the case states. It further found that Bhullar’s responses to the investigation were ambiguous and evasive. Her conduct overall was found to be “extremely egregious and potentially damaging to the insurance industry as a whole.”