After reporting to the Alberta Insurance Council (AIC) that her continuing education (CE) credit requirements were met for renewing her certificate of authority when the courses were not actually completed, Rama Warnes is being sanctioned by the Alberta Insurance Council as part of the council’s annual CE audit.
The agent is being fined $1,500 after she erroneously reported courses that she had not completed. In the council’s decision, Warnes reportedly wrote to investigators to say that “it was a mystery how the error happened, and the system seemed to accept the courses, so no flags were raised in my mind at the time for renewal.”
The council says “it was clear that the agent did not complete the CE hours that were required and subsequently reported on an agent’s renewal applications. It was equally clear to the council that the representations were more than a mere inadvertent error. As CE course providers are required to keep detailed records with respect to individuals who attend and complete their CE courses, the agent could’ve simply contacted the course provider prior to inputting the CE courses for the renewal period,” they write. “The acceptance of CE credits in the AIC system does not mitigate the agent’s responsibility to accurately input the CE information.”
