The Insurance Council of British Columbia says it will not consider any insurance license application from Maninder (Mandy) Kaur Sandhu for three years after it was discovered that Sandhu used a client’s credit card for personal purchases.
The former level 1 general insurance salesperson was also assessed the council’s investigation costs in the amount of $1,625.
Admitting to making one of two credit card charges
Licensed from June 2018 until her license was terminated in August 2022 for non-renewal, Sandhu initially denied the allegations during an interview with her agency’s nominee and compliance officer, before ultimately admitting to making one of two credit card charges. It was a BC Ferries charge in the amount of $146.15. Sandhu did not admit to the second charge – a beauty salon bill for $350.03. “She did not admit to the beauty salon purchase, although council is willing to make the inference, based on the evidence, that she made that purchase as well,” the regulator’s intended decision states.
The agency was twice contacted by the client
The interview was conducted in October 2021, after the agency was twice contacted by the client, the second time to ask if Mandy Sandhu worked at the office, as the credit card had been used in association with a PayPal account in her name.
The insurance council in turn received notice from the agency that Sandhu had used the client’s credit card to make unauthorized purchases in November 2021.
“Council believes that it is appropriate to prohibit the former licensee from receiving any new insurance licenses for a lengthy period of time, in order to signal to the industry, as well as to the public, that such misconduct is not acceptable to council and will be treated seriously,” the intended decision concludes.
