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Dialogue acquires Optima

By The IJ Staff | October 07 2020 01:34PM

Dialogue, a Canadian virtual care company, announced Oct. 7 the acquisition of Optima Global Health, a workplace health and wellness service provider.

Founded in 1993, Optima Global Health is a provider of Employee Assistance Programs (EAP), vocational rehabilitation and disability management services. It has a network of more than 3,000 multi-disciplinary practitioners across the country and more than two million members.

"Tapping into Optima's established expertise and leadership is critical to the success of our expansion into Canada's promising EAP market," said Cherif Habib, Co-Founder and CEO, Dialogue. "This acquisition places Dialogue among the top EAP providers in the country and puts us in a position to introduce our innovative technology to millions of new users."

With more Canadians feeling the physical and mental impacts of the COVID-19 pandemic, Dialogue recently announced its intention “to transform the EAP experience,” with a focus on providing quicker access to virtual multidisciplinary teams of professionals and full continuity of service.

"Optima has always been at the forefront of integrated health and wellness services, and we believe this acquisition is the ultimate way for us to elevate our innovation while continuing to offer the best service to our members," said François Laflamme, President, Optima Global Health. "We're excited about Dialogue's commitment to modernizing EAPs and the opportunity to continue our mission to provide a more streamlined physical and psychological wellness experience for more Canadians."

In early 2020, Dialogue closed on the acquisition of German Occupational Health and Safety (OHS) services company ARGUMED Consulting Group GmBH. In 2020, Dialogue say it added hundreds of new employees in 100 days to meet increasing demands for virtual care services in the wake of the global pandemic.

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