A British Columbia life and accident and sickness insurance agent, Navedeep Kaur Dhaliwal is being fined $500 for having a five-credit shortfall in the number of continuing education (CE) courses required for the 2023 to 2024 licensing period.
The shortfall was discovered as part of an annual license renewal declaration audit. “Although the licensee provided proof of completion of 15 credits, five of those credits were duplicates and did not count towards the CE requirement. The licensee explained to council staff that, although she was aware these courses were repeats, she had taken the courses on different dates,” the Insurance Council of British Columbia (ICoBC) stated in its intended decision. When the problem was brought to Dhaliwal’s attention, she proceeded to complete an additional six CE credits.
Licensed since April 2018, the council noted the agent’s acknowledgement of the misconduct, prompt responses to the council’s inquiries and acceptance that remedial action was warranted in the case were all mitigating factors. “Council has determined that no costs be assessed against the licensee,” they write.
In addition to the $500 fine, Dhaliwal was ordered to complete two additional courses by Jan. 19, 2026, including the Council Rules Course for Life and/or Accident & Sickness Insurance Agents and the Continuing Education Requirements and Guidelines course.
