The Insurance Council of British Columbia says it will not consider an application for any insurance license from Kelsie Dawn Lang for two years, after Lang misappropriated a cancelled Insurance Corporation of British Columbia (ICBC) license decal and attached it to the license plate of her personal vehicle.
Licensed since March 2017, Lang’s license was terminated in August 2021 after a staff member discovered the cancelled decal on Lang’s license plate.
Although Lang expressed remorse, citing personal and financial difficulties, the council took her previous disciplinary record into account. (Lang had previously been sanctioned for failing to complete the Council Rules Course on one occasion, and for failing to disclose a conviction of a Criminal Code offence when she was charged and convicted in August 2018 of committing theft under $5,000.)
During the ICBC’s investigation, Lang maintained that she did not take the original decal and did not know its whereabouts. “Council was perplexed that the former licensee continued to claim that the subject decal was a photocopy, in the presence of overwhelming evidence proving the contrary,” the council’s intended decision states. “Council was troubled that the former licensee has a history of disciplinary action. In particular, council was concerned that this is the former licensee’s second incident of theft and that she may repeat her misconduct.”
In addition to the misappropriation, the council say she breached rules when she failed to notify it of her ICBC suspension. They add that her decision to drive her vehicle without insurance is also a contravention of the council’s code of conduct.
In addition to the two-year suspension, Lang must complete three courses – the Insurance Institute’s Ethics and the Insurance Professional course, the Council Rules Course and the Autoplan Basics program – and pay investigation costs of $1,687.50 prior to being licensed again in the future.