In British Columbia, the baseline penalty for failing to complete 15 requisite hours of continuing education (CE) is $1,000 for each year the agent is without sufficient credits. When agents acknowledge their misconduct and accept that remedial action is warranted, this penalty is often cut in half.
In a recent CE case, the Insurance Council of British Columbia has opted to fine Chaojun Huang just $500 after it was found in an audit that Huang could not demonstrate that he’d obtained the required credits, despite having affirmed on his annual renewal declaration that he’d met all of the council’s CE requirements.
The audit, conducted in June 2025, was based on Huang’s 2024/2025 annual license declaration. “As part of the audit, council staff asked the licensee to provide CE records for the license period,” the intended decision in the case states. “The licensee advised that due to a busy work schedule and poor planning, he did not complete any CE credits prior to his 2025 annual license renewal. He expressed regret for the oversight and explained that he would take steps to ensure it would not happen again.”
Mitigating factors in the case include Huang’s cooperation with the audit, that he acknowledged the misconduct and accepted that remedial action against him is warranted.
First licensed in August 2019, the agent was also ordered to complete the Council Rules Course for Life and/or Accident & Sickness Insurance Agents, and the Continuing Education Requirements & Guidelines course before November 24, 2026.
