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Great-West Life to offer Mental Health Navigator services

By The IJ Staff | October 10 2019 11:01AM

Photo: Nik Shuliahin | Unsplash

Great-West Life is launching Best Doctors Mental Health Navigator services from Teladoc Health. The announcement was made on Oct. 10, World Mental Health Day.

"A growing number of people are struggling with mental health issues, having limited or no access to the mental health supports they need," says Ryan Weiss, Vice-President, Group Customer Products & Experience, Great-West Life. "Through Teladoc Health, we can increase access to specialized care, which has the potential to be life changing, especially for those who find their condition is not improving despite a current diagnosis or treatment plan. This furthers our purpose in improving the mental, physical and financial well-being of Canadians, and extends our long-standing commitment to championing mental health issues in the workplace."

Mental Health Navigator is a collaborative program “that draws on a team of clinicians, psychologists, psychiatrists, and expert physicians to help get the right diagnosis, outline an action plan and offer guidance through the mental health system,” explains Great-West Life. The service helps those seeking a diagnosis or looking for a review and second opinion on their current treatment plan.

Mental Health Navigator services are available to plan members whose group benefits plans already have traditional Best Doctors services, including all Great-West Life employees. It is available at no additional cost to the employees or members and has also been extended to their parents and parents'-in-law for free, says the insurer.

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