The Financial Services Regulatory Authority of Ontario (FSRA) has launched an online inquiry, with the help of Forum Research, to get stakeholder and consumer feedback about the regulator.
“We want to hear about your experiences, ideas, concerns and expectations of FSRA. We have engaged an independent research firm, Forum Research, to conduct this survey on our behalf,” the regulator states in an announcement about the survey’s launch.
“Treat this as a reflection of your own personal experiences with FSRA,” they add. “We are committed to seeking feedback every two years and incorporating that feedback into all aspects of our work.”
The statement further says a high-level summary of the survey results will be published in the fall of 2023.
Engaging with industry stakeholders, they also say, is an important part of the regulatory process. Among other things, the 10-minute survey asks how satisfied stakeholders are with the interactions they’ve had with FSRA, requests an assessment of how well it responds to market changes, whether it fosters competition and whether it promotes the good administration of insurance.
The survey is available on the regulator’s website until June 30, 2023. “Your answers will not be saved if you close the survey window before fully completing,” they note. “Please complete the entire survey before exiting the browser.”