A pair of decisions published by the Alberta Insurance Council’s Life Insurance Council, concerning Jaskarn Toor and Tejkarn Toor, sanction both agents for submitting applications containing falsified client information.
In Jaskarn Toor’s case, the agent was found to have misrepresented information on 31 insurance applications – the same phone number and email address was used as client contact information on multiple applications for clients at different addresses, bank account information was untraceable, and in Jaskarn’s case, the agent was also accused of selling products in provinces where they were unlicensed – earning the agent a $155,000 fine which must be paid in 30 days.
Their sibling, Tejkarn Toor, was found to have falsified client information in two instances (both of the Toors reused an old email address belonging to Jaskarn), earning the agent a $10,000 penalty. In both cases the regulator levied the maximum penalty available.
Jaskarn Toor was licensed as a life and accident and sickness agent from February 2022 until March 2024 when the agent was terminated. Tejkarn Toor, meanwhile, was similarly licensed from March 2022 to April 2024. According to the decisions, neither agent cooperated with the insurer’s investigation. In both cases, the agents blamed their training in part for their behaviour.
In both cases, the regulator notes that should the civil penalties not be paid within 30 days, interest will begin to accrue at a rate of 12 per cent per annum.