Following termination for cause from the Allstate Insurance Company of Canada, former agent Brittni Stewart has also agreed to pay a $750 civil penalty ordered by the Alberta Insurance Council, after Stewart admitted that she failed to properly classify client information on a number of insurance applications.
The council sanctioned Stewart after receiving notice from Allstate that the former agent had been fired for cause. A subsequent investigation established that the agent “negligently misrepresented client information on a number of insurance applications,” the council writes in its agreed statement of facts.
Licensed from December 2015 until May 2020 when she was fired, Allstate concluded that Stewart did not appear to have acted with intent to harm others, but the company took the position that her conduct constituted serious breaches of its code of ethics.
In her defense, Stewart said the issues were “human error and in no way intentional.” She adds that she is unable to explain exactly how the errors were made, describing them as “often small changes (made) throughout the policy writing cycle.”
In fining Stewart, the council also warned the former agent that any similar infraction in the future could potentially result in a fine as high as $1,000 for each occurrence of her making a false or misleading statement, representation or advertisement.
