A former agent, registered in the industry just one year before resigning from her position, is being fined $1,000 by the Alberta Insurance Council after the council’s Life Insurance Council agreed that Cameron Taylor failed or refused to provide information requested by way of a formal demand for information. 

The demand made by the council occurred during the course of an investigation into an undisclosed complaint made against the agent.

Registered from May 2022 until May 2023 as a life accident and sickness agent, Taylor failed to respond to the June 2023 request and has not yet provided a response to the demand or to the regulator’s report. “The council is in agreement that the agent was provided a reasonable opportunity to respond to the demand and the agent failed to respond in a meaningful way when called upon,” the decision states. “The council orders that a civil penalty in the amount of $1,000 be levied against the agent.”