The COVID-19 pandemic has changed the way Canadians consume group insurance services. Suppliers and insurers have had to adapt quickly to the situation.
In the last two months, the Insurance Portal has been tracking the crisis as it unfolded, and has interviewed a host of stakeholders in the sector to gauge the present and future impact of the pandemic. This exclusive report is the result. Lessons and adjustments abound, ranging from claim processing to the way people obtain the medications they need.
The sector will be transformed irrevocably, experts believe.
Read the articles by clicking on the links provided in the blue box at the right.
