Falsehoods on renewal application also leads council to order a remedial ethics course.

Agreement notes that licensees must retain certificates of completion for four years.

Council orders remedial education, supervision for agent who left clients uninsured.

Obligation to respond to correspondence from council not mitigated by technical difficulties.

First licensed in 2020, agent fails to meet requirement for three years running.

Agent caught cheating on qualifying exams has license revoked for one year

The licensee was selected for an annual renewal audit.