Manitoba agent also sanctioned in Alberta.

Misconduct, misrepresentations and missed emails end in a series of sanctions for Manitoba agent.

License condition prevented agent from working with those with less than five years of sobriety.

Level one agent – the agency’s CEO – reprimanded for acting as de facto nominee.

Cooperation leads council to cut monetary sanction in half in continuing education case.

Series of decisions highlights pattern of agents processing and cancelling policies.

Agent reinstates charges for 15 clients, including one in Manitoba, without consent.