Effort at transparency and accessibility inspired by Supreme Court’s treatment of decided cases.

Chair and vice chairs appointed from Ontario, Saskatchewan, Manitoba and Quebec.

Four strategic goals named in addition to core regulatory operations.

Credit union scores detract, but pensions and insurance score higher than benchmark.

Credit union scores detract, but pensions and insurance score higher than benchmark.

Ontario Securities Commission commits to service standards in annual review.

Regulator’s paid whistleblower program leads to successful enforcement in 19 cases.