Canadian Insurance Services Regulatory Organizations announced the appointment on March 14.

A national standard project is expected to be filed in 2024.

Advisor training wil be crucial for enlightening clients, both at point of sale and during claims process.

Chair and vice chairs appointed from Ontario, Saskatchewan, Manitoba and Quebec.

Calls aspects of the regulation contradictory, premature, inadequate and unnecessary.

Response to Quebec’s regulator about complaints handling calls for harmonization.

President and CEO won’t seek third term.