The client learned that she had no insurance with the insurer when she called its client services department.

Despite his efforts to obtain the required number of CE hours, the council still found an agent made a false or misleadi…

The Alberta Insurance Council levied sanctions against at least six different agents, alleging the agents failed or refu…

She admitted to requesting payments from clients before depositing those payments into her personal bank account and for…

A client reported that the agent coerced her into increasing insurance coverage beyond what was necessary and entered fr…

He was previously a registered insurance broker in the Greater Toronto Area.

In two recent decisions, an insurance regulator has levied fines against an agent and a car dealership, respectively, af…