AXA XL announced on June 15 the appointment of Judy Faber as Vice President, Business Operations and Customer Management in Canada, effective June 16, 2020.
The company says that Faber’s dual role will be to oversee the Canadian insurance operations of AXA XL as well as strengthen its customer management strategy in Canada.
She will join AXA XL’s Canadian leadership team, reporting directly to Urs Uhlmann, CEO & Country Manager for AXA XL, Canada.
“Judy’s knowledge of the Canadian large risk markets coupled with her background in claims, underwriting and customer management in the Risk Management space will further strengthen the ability for AXA XL, Canada to deliver quality service to our customers and improve operational efficiencies,” stated Uhlmann.
Faber joins from Zurich Canada where she spent several years in customer and client management, most recently serving as Head of Customer Management. Prior to Zurich, Ms. Faber spent nearly 20 years in loss adjustment and underwriting.
She holds a Bachelor of Arts from the University of Toronto and is a Chartered Insurance Professional.
