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CSIO launches e-learning program for brokers

By The IJ Staff | December 05 2019 02:35PM

The Centre for Study of Insurance Operations (CSIO), the Canadian industry association for property and casualty insurers, service providers and more than 38,000 brokers, announced today that it is launching a new educational initiative, the Digital Broker eLearning Platform.

The program will offer accredited courses focusing on three streams: digital marketing, insurance technology and cyber security. CSIO says the topics were chosen in response to member feedback about their evolving needs.

The programs, taught by subject matter experts, are designed to increase a broker’s digital operational competencies, promote best practices and equip brokers with knowledge-based materials and tools to improve their awareness of technology in insurance. CSIO says additional courses will be added to the eLearning program in 2020.

“CSIO has had tremendous response to past webinars and online courses, including a cyber security course launched last year. The course had over 1,300 registrants, demonstrating the need for accessible and engaging training that supports the development of brokers’ digital skills and knowledge,” the CSIO said in statement released Dec. 5.

“It is clear that as technology continues to transform the P&C insurance industry, our members want access to training on digital topics that can assist them in providing value to their business and customers,” adds Catherine Smola, president and CEO of CSIO. “CSIO is excited to offer this new eLearning program to continue to support brokers with educational training designed to enhance their digital skill set.”

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