Taxpayers can still access CRA info during postal strike

By Andrew Rickard | June 21 2016 09:59AM

With the threat of a Canada Post strike looming, the Canada Revenue Agency (CRA) is encouraging those who use GST/HST NETFILE and T2 EFILE to sign up to receive their tax correspondence online.

Last week, the CRA posted a message to its web site encouraging those who use GST/HST NETFILE or certified T2 EFILE software to sign up for its online mail service, describing it as a "fast, easy, and secure" way to manage their tax correspondence.

Email notifications

To sign up, taxpayers must visit the CRA's My Business Portal web site and enter the email address use they when they file a return using GST/HST NETFILE or T2 EFILE software. "After we'll sign you up for online mail automatically," reads the message. "Once you're signed up, we'll send you email notifications when you have new mail available in My Business Account, and we’ll stop sending you paper copies in the mail."

Tax information will remain secure

After taxpayers have enrolled, they may view their mail from the CRA online by clicking "View" and then "Mail" on the left-hand side menu within the My Business Account portal. If users want to change their online mail options, this can also be done through My Business Account.

The CRA assures those who use this feature may that their tax information will remain secure, since it uses "the same high level of encryption your financial institution uses to protect your banking information".