IIROC panel offers advice on working with seniors

By Andrew Rickard | June 16 2016 11:30AM

The Investment Industry Regulatory Organization of Canada (IIROC) has posted a video to its web site that discusses some of the issues advisors need to bear in mind when working with older clients. Those who watch it will earn one hour of IIROC continuing education compliance credits.

The webcast is of a discussion panel moderated by IIROC's vice-president of member education services and public affairs Lucy Becker. The panel guests are: Lucie Tedesco, commissioner of the Federal Financial Consumer Agency of Canada who offers the consumer's perspective; Nick Cardinale, chief compliance officer at RBC Dominion Securities who represents the investment industry; and IIROC’s chief policy advisor Richard Corner, who played an important part in developing the organisation's recent guidance on compliance and supervisory issues when dealing with senior clients.

Aging client base

"The percentage of Canadians over the age of 65 is on the rise and it is expected to rise even further over the next twenty years," says IIROC. "As a result, the Canadian securities industry is faced with an aging client base." 

The webcast was posted to the IIROC web site on June 13, 2016 and is now available for viewing at any time. 

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